Shipping Policy
Last updated: December 2025
1. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 5-7 business days - $5.99
- Express Shipping: 2-3 business days - $12.99
- Overnight Shipping: Next business day - $24.99
2. Free Shipping
We offer free standard shipping on all orders over $50. Free shipping applies automatically at checkout when your order total meets the minimum requirement.
3. Processing Time
Orders are typically processed within 1-2 business days. Processing time does not include weekends or holidays. During peak seasons, processing may take longer.
4. Delivery Times
Delivery times are estimates and begin from the date of shipment, not the date of order. Delivery times may vary based on:
- Shipping method selected
- Destination location
- Weather conditions
- Holiday seasons
- Customs clearance (for international orders)
5. International Shipping
We currently ship to select international destinations. International shipping costs and delivery times vary by location. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
6. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor your package of progress on our order tracking page.
7. Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer. If you need to change your shipping address, please contact us immediately after placing your order.
8. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us within 30 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and may provide a replacement or refund.
9. Contact Us
If you have questions about shipping, please contact us at:
Email: Contact@bettermal.com
Phone: +1-(885)-646-1390